Refund Policy
We strive to provide high-quality educational services and digital products. This Refund Policy has been drafted in accordance with European Union law, including the General Data Protection Regulation (GDPR).
1. Digital Products
Once payment has been made and access to digital materials (courses, trainings, video lessons, etc.) has been received, refunds are not possible. This is due to the nature of digital products, which cannot be returned once access has been provided.
2. Refunds for pre-paid courses
If the course has been paid for, access has been granted, but the training has not yet started, the client has the right to request a refund in the following cases:
- The refund request is submitted within 14 days of payment.
- The request is submitted no later than 30 days before the start of the course.
3. Submitting a refund request
To request a refund, please contact our support team via email [youracademynail@gmail.com] and provide the following information:
- Your name and contact information.
- Date of purchase.
- Name of the course or product.
- Reason for return (if applicable).
We will review your request and make a decision within 14 working days.
4. Exceptions
No refunds will be given if the above conditions have been breached or if the course has already started.
5. Data protection
All data you provide will be processed in accordance with the GDPR and our Privacy Policy.
We strive to provide high-quality educational services and digital products. This Refund Policy has been drafted in accordance with European Union law, including the General Data Protection Regulation (GDPR).
1. Digital Products
Once payment has been made and access to digital materials (courses, trainings, video lessons, etc.) has been received, refunds are not possible. This is due to the nature of digital products, which cannot be returned once access has been provided.
2. Refunds for pre-paid courses
If the course has been paid for, access has been granted, but the training has not yet started, the client has the right to request a refund in the following cases:
- The refund request is submitted within 14 days of payment.
- The request is submitted no later than 30 days before the start of the course.
3. Submitting a refund request
To request a refund, please contact our support team via email [youracademynail@gmail.com] and provide the following information:
- Your name and contact information.
- Date of purchase.
- Name of the course or product.
- Reason for return (if applicable).
We will review your request and make a decision within 14 working days.
4. Exceptions
No refunds will be given if the above conditions have been breached or if the course has already started.
5. Data protection
All data you provide will be processed in accordance with the GDPR and our Privacy Policy.
© 2025 Your Academy Nail
